UCSB Mail Services is the central mail operation that efficiently collects, sorts, and distributes both incoming and outgoing mail for the campus community. We prepare and process an average of 162,000 parcels and packages of University mail per month, and serve as the essential link between the campus departments and the U.S. Postal Service. As a core funded essential service for campus, UCSB Mail Services handles mail related to University business only— faculty and staff should not use our services for personal mail.

UCSB Mail Services serves UCSB campus departments and academic offices, and is assigned zip code 93106 for U.S. Mail, U.S. Mail parcels and private carrier parcels, like UPS and FedEx. UCSB Mail Services also serves the student residents at the San Clemente Residence. U.S. Mail for the residents at San Clemente Residence should use zip code 93106 for their U.S. Mail and U.S. Mail parcels, but use zip code 93117 for private carrier parcels, like UPS and FedEx.

University Center (UCen) Post Office processes inbound and outbound U.S. Mail for all student residence halls except San Clemente Residence, and is assigned zip code 93107.

Delivery and collection schedules are set by Mail Services based on building locations and mail volume. There are five mail routes which are delivered daily between 8:00 am and 10:30 am. 

Our carriers do not collect or deliver mail to unauthorized areas. Changes to a delivery or pick-up location must first be authorized by Mail Services. Requests for a new stop, or changes to an existing stop, can be requested by completing and submitting the New Mail Stop & New Delivery Location Form.

To facilitate service, all departments should establish a standard location for mail delivery and pick-up, providing three labeled boxes for:

  • incoming mail
  • off-campus (outgoing) mail
  • campus mail

Your off-campus mail will be processed more quickly if it is separated or bundled by group, as follows:

  • Stamped
  • To Be Metered
  • International
  • Special Services by USPS

UCSB's U.S. Mail is picked up every morning at approximately 7:45 am from the Goleta Processing and Distribution Center. It is then processed and delivered to each designated department collection point the following morning. The use of mail codes helps ensure the most efficient mail sorting and delivery possible.

Central Receiving handles distribution of incoming U.S. Mail parcels and outbound UPS packages only. Central Receiving can be reached at (805) 893-2878 or ignacio.astorga@ucsb.edu.

All outbound U.S. Mail is metered daily and picked up through the U.S. Postal Service at 4:15 pm. Outbound campus mail is for business related purposes of UCSB only.

Note: No personal mail is to be handled by the Mail Services staff, even outbound personal mail already with postage affixed.

Below are the guidelines from the Homeland Security Office on handling suspicious mail and packages:

Handling Suspicious Mail

  • Examine unopened envelopes and packages and look for suspicious features.
  • Handle incoming mail in a designated separate area from work station(s).
  • Wash your hands after mail is opened.
  • Restrict mailroom access to authorized persons.

Receiving Suspect Packages

  • Remain calm.
  • Do not open the package or letter.
  • Do not shake or empty the contents of a suspicious package or envelope.
  • Do not carry the package or envelope, show it to others or allow others to examine it.
  • Put the package or envelope on a stable surface; do not sniff, touch, taste, or look closely at it or any contents that may have spilled.
  • Do not touch your eyes, nose or other body parts.
  • Shut off window air conditioning units and fans.
  • Isolate the package and secure the room by shutting all doors and windows.
  • Thoroughly wash hands with soap and water.
  • Report to supervisor and call 911.
  • Advise fellow co-workers to avoid the area.
  • Don't leave the area until told to by responding officers.
  • Ensure that all persons who have touched the letter wash their hands with soap and water.
  • Make a list of all persons who touched the letter or package and who were in the area when the letter was opened.
  • After examination of package, shower with soap and water.

Features of Suspect Mail

  • Excessive postage, no postage, or non-canceled postage
  • No return address or fictitious return address
  • Improper spelling of names, titles or locations
  • Unexpected envelopes from foreign countries
  • Suspicious or threatening messages written on packages
  • Postmark with different location than return address
  • Distorted handwriting or cut-and-paste lettering
  • Unprofessionally wrapped packages or excessive use of tape, strings, or other wrapping
  • Packages marked "Fragile: Handle with Care," "Rush: Do Not Delay," "Personal" or "Confidential"
  • Rigid, uneven, irregular, or lopsided packages
  • Packages discolored, oily or with an unusual odor
  • Packages with soft spots, bulges, or excessive weight
  • Protruding wires or aluminum foil

Mail Services Daily Schedule

Hours of Operation 7:30 am - 4:30 pm

7:30 am - 8:00 am Beginning of day preparations
8:00 am US Mail arrives from the Goleta USPS Mail Facility
8:05 am - 10:15 am Vehicles dispatched to UCSB campus routes for morning mail delivery
8:30 am - 10:30 am US Mail/parcels sorted from afternoon delivery
11:00 am - 11:45 am Davidson Library delivery & UCEN Post Office mail/parcel exchange
10:30 am - 12:00 pm Courier bags loaded for the next day’s UCSB campus mail delivery

12:00 pm - 1:00 pm

Closed for Lunch

1:00 pm - 2:30 pm Outbound US Mail/parcels posted for pickup by USPS (US & International)
1:15 pm - 3:00 pm USPS parcels delivered to UCSB departments by Central Receiving
1:00 pm - 4:15 pm US Mail/parcels delivered to San Clemente residents
4:15 pm - 4:30 pm End of day closing procedures


U.S. Postal Service Mailbox Locations at UCSB

Location #1 (Outside Coral Tree Café)

Pickup Time
Mon – Fri 3:00 pm
NO Pickup on Weekends

Location #2 (Eastside of Materials Research Lab Building)

Pickup Time
Mon – Fri 3:00 pm
NO Pickup on Weekends

Location #3* (Out Front of DLS Building 507)

Pickup Time
Mon – Fri 2:00 pm
NO Pickup on Weekends or Holidays

LAST Pickup Time & Location in Goleta/UCSB Area

Goleta Processing & Distribution Center (P&DC)
U.S. Postal Service
400 Storke Rd
Goleta, CA 93199-9998

LAST Pickup Time (drop boxes outside facility)
Mon – Fri 8:00 pm
Sat – 6:00 pm

* This mailbox location is not collected by the US Postal Service. It is a box serviced by UCSB Mail Services as a courtesy to the UCSB Campus community.


UPS Drop Locations at UCSB

Location #1 (Outside Coral Tree Café)

Pickup Time
Mon – Fri 4:30 pm
NO Pickup on Weekends

Location #2 (Eastside of Materials Research Lab Building)

Pickup Time
Mon – Fri 4:30 pm
NO Pickup on Weekends

LAST UPS Pickup Time & Location in Goleta/UCSB Area

UPS Shiping Station
505 Pine Ave
Goleta, CA 93117
(800) PICK-UPS

Mon – Fri 8:00 am - 6:00 pm
Closed weekends

Federal Express Drop Locations at UCSB

Location #1 (Outside Coral Tree Café)

Pickup Time
Mon – Fri 4:00 pm
NO Pickup on Weekends

Location #2 (Eastside of Materials Research Lab Building)

Pickup Time
Mon – Fri 3:30 pm
NO Pickup on Weekends

LAST FedEx Pickup Time & Location in Goleta/UCSB Area

Federal Express Shipping Station
495 S. Fairview Ave C
Goleta, CA 93117
(800) GO-FEDEX

LAST Pickup Time
Mon – Fri 6:00 pm
Sat – 5:00 pm